Credit Control Manager

Birmingham - Hybrid - 2-3 Days on-site a week

£40,000 - £50,000

We are seeking a highly skilled and motivated Credit Control Manager to join a well established Software provider in Birmingham.

What you will do: (Not limited too)

* You are tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships.

* Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.

* Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.

* You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.

* Identifying improvements within the debt collection process.

* Managing the reduction of unallocated cash and credits, implementing a process to ensure this stays at acceptable levels.

* Managing the monthly direct debit collections as well as the direct debit bounces

What you will have:

* Demonstrable experience in a demanding CM or CRM role with a focus on collections

* Experience managing direct reports

* Advanced Excel skills

* Strong analytical skills, data focused

* The ability to build and maintain strong working relationships both internally and externally

* Good people management and development skills, ability to work well in a period of change

If this is of interest, please don't hesitate to apply