Are you a detail-oriented professional with a passion for Claims? We are working with a well-known Insurer who is looking for a talented Claims Assessor to join their dynamic team and play a crucial role in providing an excellent customer service and manage Claims in a timely, efficient and proactive manner. Key Responsibilities:

• Processing claims within the required service standards and in accordance with departmental objectives
• Operate within defined authority levels – Life Protection, Critical Illness and Disability benefits
• Handle and support complex customer and IFA enquiries, on the telephone and in writing
• Provide guidance to others in order to resolve queries using appropriate processes, systems and philosophy
• Produce accurate assessment of all claims using available records and systems and pursuits evidence in line with claims philosophy and practices

Qualifications and Skills:

• Claims Assessment experience across Life, Critical illness and Disability
• Excellent communication skills, confident to probe customers and share difficult messages in a clear and concise manner bother verbally and in writing
• Participate in learning and development to achieve a continuous and up to date understanding of market related products and processes
• Share knowledge with less experienced Team members

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

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