Job Title: Customer Data AdministratorJob Type: Permanent Full TimeSalary: £24,000 Per AnnumLocation: Redditch (must drive due to location)Administrator :Do you have a keen interest in data analysis and customer service? My client, within theStudley area, has an exciting opportunity for an individual who has a minimum of 2years of experience in administration, is proficient in Microsoft Excel and has excellentcustomer service skills. They are offering a competitive salary, 25 days holiday plusbank holidays, on-site parking and the potential to work from home 2 days per week!Key duties and responsibilities:

• Extracting data from Excel Spreadsheets for Customer Use
• Handling customer interactions effectively whilst adhering to company standards,

procedures and expectations

• Generate reports and extract information from the CRM and in-house systems.
• Dissecting problems and identifying solutions
• Deliver excellent customer service to both customers and stakeholders.
• Maintaining spreadsheets and meeting team and individual objectives

Skills and Experience Required:

• At least 2 years of experience of customer service/ administration
• Excellent communication skills both written and verbal
• Proficient with Excel and data extraction
• Strong attention to detail and precision
• Strong problem solving skills

If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to dateCV or email your CV to .