Operations & IT Analyst – Circa £30,000 + Excellent Benefits - Onsite, Otford/Sevenoaks*This requires to be onsite 5 days a week and you must hold UK driving license*Overview:An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for a Operations Analyst to be responsible for providing technical and operational support.Whether you're a graduate or have previous experience in operations / logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all timesRole & Responsibilities:

• Take ownership of any operations-related queries or issues
• Configuration and administration of their client’s desktop support environment
• Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
• Create and maintain various operational documents and reports
• B2B processes and their relationship with Amazon and Amazon Vendor Central
• Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency
• Provide guidance to users on how to operate new software and computer equipment

Essential Skills & Experience:

• Proven experience as an Operation or Logistics  Manager / Analyst / Executive or in a similar role within a B2B environment
• Basic understanding of IT and ERP or CRM systems
• Outstanding organisational and time-management skills
• Strong problem-solving skills with a proactive approach to identifying and resolving operational issues
• Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders

Desirable:

• NetSuite or similar ERP systems experience
• Degree

Package:

• Circa £30,000 base salary (depending on experience) + discretionary staff bonus
• Hours 9am to 5.30pm with 4pm finish Fridays
• 27 days holiday pa + bank holidays
• Pension scheme
• Free on-site parking
• + more