Job Ref: AM13434

Branch: Mercure Bristol Grand Hotel

Location: Mercure Bristol Grand Hotel, Bristol

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days over 7 days

Hours per week: 40

Posted date: 04/10/2024

Closing date: 17/11/2024

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Excellent standards
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Good command of English language to enable communication with the kitchen team.
• Ability to work morning, afternoon/evening, and weekends
• Passion for food and able to deliver exceptional customer experiences all the time
• Is the Meeting and Event Operative for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for an Meeting and Events Operative

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

A Meeting and Events Operative

As a Meeting and Events Operative , you are responsible for delivering operations to deliver an excellent Guest and Member experience. A Meeting and Events Operative will also be required support or tasks outlined and assigned within the function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Meeting and Events Operative
• Able to work in all areas of Meeting and Events including Bar, Restaurant, and Room Service
• Welcome guests in a polite and friendly manner
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure cleanliness of work areas
• Ensure compliance of brand standards
• Support depatment needs and the needs of the team
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Mercure Bristol Grand Hotel is a historic Grade II listed building from 1856 with a stylish and distinctive new look. The hotel was refurbished in 2018 and the rejuvenated interior draws inspiration from the historic past and the modern and vibrant city's art scene. The hotel design was inspired by local artists influencing the décor. The hotel now features around 500 pieces of commissioned street art. The result is a classy yet contemporary style for a unique guest experience. Mercure Bristol Grand Hotel offers a dedicated pool and sauna with jacuzzi facilities, as well as the bee-themed Keepers restaurant & bar for a memorable and comfort stay. Great atmosphere and traditional British cuisine with a menu that also features homegrown honey from a hive on the hotel's roof await you.