Job Opportunity: Service Advisor - Automotive Sector

Location: Preston

Hours: Mon - Fri, 8:00 AM - 6:00 PM + 1 in 3 Saturdays, 8:30 AM - 1:00 PM

Salary: £27,000 per annum (46.5 hours contract) + Bonus Scheme

Actio Recruitment is delighted to assist our esteemed automotive client in Preston with their search for a talented Service Advisor. If you have a passion for customer service, a flair for communication, and an interest in the automotive sector, this could be the perfect role for you!

Key Responsibilities

* Acting as the first point of contact for customers, ensuring a warm and professional welcome.

* Managing customer bookings, providing updates, and ensuring a smooth service experience.

* Liaising with the workshop team to keep customers informed of their vehicle's progress.

* Upselling additional services and repairs where appropriate.

* Handling customer queries and resolving issues to ensure maximum satisfaction.

* Maintaining accurate records and managing invoicing.

What We're Looking For

* Previous experience in a customer-facing role, ideally within the automotive sector.

* Strong organizational and multitasking skills.

* Excellent communication and interpersonal abilities.

* A proactive attitude with a commitment to delivering outstanding customer service.

* Knowledge of automotive systems and terminology is a bonus but not essential.

What's on Offer

* Competitive Basic Salary: £27,000 per annum.

* Bonus Scheme: Rewarding performance based on customer satisfaction and achieving budget targets.

* A supportive work environment within a reputable automotive business.

* Opportunities for career growth and development.

How to Apply

If you're ready to take the wheel in your career and become an integral part of a dynamic team, we'd love to hear from you!

Actio Recruitment are a recruitment consultancy and an equal opportunity employer