We are looking for a person for a 9 month contract to work in Hayes office

Purpose of the role

To provide administrative and financial support to the AR Supervisor and to the team to ensure that invoice and remittance are monitored and processed in an efficient, effective and accurate manner and that customers refunds processed within established timescales.

Key Responsibilities

Process daily high volume of automatic invoice batchProcess daily refunds to customer and prepare all the back up working papers Investigating discrepancies in invoices with different departments and stores Create manual invoice/credit notes forms for any correction for the invoices and send for approval Managing the direct customers ledger and aging and investigate the discrepancies and resolve Ensure invoices, credit notes and statements are sent out to customers on timely manner Ensure all customer receipts are posted in a timely manner and allocated as per any remittancesHandling customer related external and internal queries by phone and emailEnsure daily procedures are completeSupport and cover areas within the AR department if required

Knowledge/ Skills/ Experience required

Previous experience in AR is required Good communication skills; numeracy, literacy and IT skills including Word, Outlook, Excel, Knowledge of Microsoft Dynamics 365 is preferred although not essentialGood time management and prioritisation skills, capable of multitasking and deadline drivenCapable of working calmly under pressure and have problem solving skills Self-starter, team player, dedicated and committedListening skills, to understand exactly what customers, staff and business requireConfidence, patience, politeness, when dealing with difficult situations

Reporting Structure

This role will report to the Account Receivable supervisor40 hours per weekThe hours for the role will be Monday - Friday 9am - 5:00pm per weekThe role will be based at our UK head office in Hayes, MiddlesexHybrid working: 4 days in office and Friday work from homePlease email me if your interested and I will call you back this is to start asap