Rocasa Consulting are looking for a Flexible Support Worker in Oxford to Support victims of Domestic Abuse in Supported Accomodation and Safe Houses. Paying up to £15.49ph umbrella Temp to Perm Salary up to £28,057 per annum.

· To deliver excellent services to those at risk of, fleeing, or having survived domestic abuse, with compassion and respect, upholding the highest degree of confidentiality.

· To work flexibly across all areas of the service - helpline, refuge, places of safety and outreach.

· To attend and actively participate in multi-agency meetings.

· To be an ambassador for domestic abuse services, promoting the service internally as well as to external partners.

· To work jointly and cohesively with housing management teams to give the best possible service to those that we are supporting.

· To monitor occupation levels and minimise void rent loss across the service.

· To ensure accurate records are maintained in compliance with internal procedures, regulatory and contractual requirements.

· To contribute to the Group's achievement of its targets and objectives.

· To support the prompt and accurate submission of invoices and key performance indicator returns.

· To ensure services are run to budget.

· To self-manage your performance, in accordance with internal and statutory procedures, including the Group's Health and Safety and Equality and Diversity Policies.

· To support the Group's Domestic Abuse Housing Alliance (DAHA) accreditation process.

More about you:

You may already work within a domestic abuse service, or you may be in another customer-facing role wanting to take on a new challenge. We are particularly looking for the right skills and abilities. Ideally, you will have:

· Experience of providing effective customer focused service.

· Understanding of managing safeguarding issues.

· Excellent communication and interpersonal skills, with ability to network and build strong relationships with partner agencies, community groups and key stakeholders.

· Experience in dealing with distressed vulnerable service users.

· Excellent time management and organisational skills.

· Excellent IT skills.

· Full driving license and access to a car.

· Ability to work non-standard hours on occasion based on service user and commissioner needs.

· Enhanced DBS clearance required