Catch 22 are currently recruiting for a Domestic Supervisor on behalf of our Client, an Educational Establishment, based in Manchester, M13.

Hours: 35 per week (7.5 hours per day, 30-minute unpaid break)

Pay: £13.82 per hour (25,152.40 per annum)

The role

You will support the Assistant Domestic Coordinator and work cohesively with other supervisory-management colleagues for the provision of domestic services within Halls of Residence, offering support and motivation supervision and guidance for the Domestic Services team in their day-to-day tasks and responsibilities.

Key responsibilities

Support the ADC and management team in ensuring the monitoring of domestic services standards, undertaking corrective supervision and training/coaching.
Assist the ADC in the day-to-day planning and delivery of domestic services to the agreed operating standards.
Providing appropriate and timely services to all student residents and conference/vacation guests.
To assist in planning staffing requirements on a day-to-day and periodic basis.
To assist with induction, training/learning and development of staff, as agreed and required.
To assist with staff performance management matters under the guidance of the Senior Domestic Co-ordinator or Assistant Domestic Co-ordinator.

To assist in monitoring and managing stock, including white goods, laundry services, chemical supplies and equipment.

To monitor staff timesheets.

To ensure compliance and implementation of policies and procedures are undertaken to the required standards, by the domestic staff.

To undertake such other duties (for the office or more widely in support of enhancing the student experience) as directed by the Assistant Domestic Co-ordinator.

Requirements

Experience of working with domestic services processes in a customer facing domestic environment.

A Good Understanding of Health and Safety Issues through appropriate training and practice - including risk assessments, COSHH, Manual Handling.
Able to supervise staff, co-ordinate work activities, and train staff on the job.
Good communication skills
Good organisational skills, and able to prioritise work in a busy environment and meet strict deadlines.
Demonstrate accuracy and attention to detail.
Demonstrate the ability to identify problems and resolve issues effectively.
Good computer skills with experience working with Excel, Word, and MS Outlook.
Demonstrates a commitment to enhancing the student experience, excellent customer service and to the University's values and behaviours.

Desirable/Essential experience & skills

To have or be willing to be put through an Enhanced DBS check.
IOSH managing safely qualification or willingness to work towards achieving this qualification.

If this role is of interest to you, please apply, or send an up-to-date CV to