Job Title: Head of Technical - Account Management
Salary: £80,000 - £85,000 + package
Location: Kent
Reference: (phone number removed)

Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Head of Technical - Account Management to join their business.

Responsibilities include but are not limited to:
* Build and maintain strong, positive relationships with senior customer teams, acting as a trusted advisor and problem-solver.
* Coordinate and accompany retail customer personnel on grower and packhouse visits, resolving issues efficiently for win-win outcomes.
* Ensure seamless collaboration between technical and commercial teams to deliver the best results for customers and suppliers.
* Oversee the preparation of high-quality reports for management, supplier, and customer meetings, contributing your expertise where needed.
* Support marketing and commercial teams with food safety, social, and environmental crisis plans, and execute them when required.
* Work with internal teams to reduce complaints and drive consistency in quality, particularly for branded products.
* Manage own-label innovation projects, collaborating with growers, R&D teams, and stakeholders to bring ideas to life.
* Analyse KPIs, address root causes of poor performance, and implement data-driven strategies for ongoing improvement.
* Manage department budgets effectively while developing influential relationships with internal and external stakeholders.
* Partner with R&D teams on varietal development, ensuring smooth transitions and customer satisfaction.

About you:
* Proven track record in a leading technical account management role in food or produce is required
* Able to demonstrate clear understanding of retailer standards
* Excellent communication and people skills

If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information