JOB DESCRIPTION
The role of a Sales Advisor is to promote and increase membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. The sales advisor will also assist in any administrative duties required within the department.
The Sales Advisor will focus day to day on the following tasks:
To actively promote membership packages within the centre in line with instructions from the Contract Sales Manager/Centre Manager
To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained
To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
To maximise new business conversion through effective sales closure
To maximise cross-selling and up-selling opportunities through proactive initiatives
To handle membership enquiries and bookings
Undertake any other task/duties as may be reasonably required
THE CANDIDATE
Qualifications
- Ideally a sales background in a similar role, although training will be provided
Personal
Among the personal characteristics sought the applicant will be:
Friendly, well-presented with a positive attitude
Confident and enthusiastic
Excellent communication skills with clear spoken and written English
Professional telephone and interpersonal manner
Good understanding of customer care
Able to use own initiative, to follow procedures and learn to work to deadlines
Demonstrate computer literacy skills
Be punctual
Have flexibility
Aware of health and safety, equality and diversity in the workplace
Ability to multitask
Good organisational skills
Has the ability and willingness to acquire job related knowledge
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