Field Service Engineer
LOCATION: Kent (South East) SALARY: Competitive REF: ALS3035
Are you a skilled Field Service Engineer with a passion for supporting industries that drive veterinary care and life-changing innovation?
We're partnering with a leading client who is looking to expand their established Service Team with an additional Field Service Engineer. This is a fantastic opportunity to work hands-on with cutting-edge equipment across the veterinary and life sciences sectors, delivering high-quality service and building strong client relationships.
What we need from you:
* Proven experience working with technical products, ideally within the laboratory, life sciences, or biomedical sectors.
* Previous experience in a field-based engineering role within veterinary, medical, pharmaceutical, or life science industries.
* Strong problem-solving skills and the ability to work independently.
* Excellent customer service skills and a professional, can-do attitude.
* A detail-oriented approach and high standards of accuracy.
* Effective written communication and decision-making skills.
* A full UK driving licence and flexibility to travel across the South East and potentially further when required.
What the role involves:
* Carrying out planned maintenance, troubleshooting, and emergency repairs on a wide range of biomedical and veterinary equipment.
* Installing and commissioning new equipment at client sites.
* Producing clear service and validation reports using reporting software.
* Building and maintaining strong client relationships through exceptional service delivery.
* Collaborating with internal teams to communicate customer feedback and technical insights.
* Attending training sessions to continuously grow your product and technical knowledge.
* This is a field-based role, with all necessary tools, equipment, and a company vehicle provided.
* You'll work alongside a supportive and skilled team that's passionate about making a difference in animal and human health