ENVIRONMENT:

UNDERSTAND and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement as the next Systems Analyst sought by a reputable Retail Group. The successful incumbent must have a 3-year Degree/Diploma, have 3-5 years relevant IT work experience including SQL and relational databases & working knowledge of various system integration formats. Applicants must also be able to work independently on less complex projects and improvements.

DUTIES:

Analyse current systems solutions and business requirements -

• Interpret and provide input to translate business requirements into business requirement definitions and specifications.
• Analyse and evaluate required system enhancements.
• Analyse existing systems and interfaces for modification / improvement purposes.

Design new or enhanced systems to accommodate business needs -

• Participate in the process design or re-design and translate business / user requirements / processes into less complex system design.
• Design less complex system enhancements.
• Change systems specifications based on testing problems / changing requirements.
• Design interfaces and solutions with other systems.
• Adhere to the change request process.
• Complete peer review of team change requests submissions.
• Provide input to deployment plans based on designs.

Testing of proposed solutions -

• Develop system test plans for System, Regression and Integration Testing.
• Perform Systems Testing and Integration Testing, and feedback results.
• Assist business and external stakeholders with Functional and Integration Testing of solutions and changes for sign-off.

Participate in the implementation of new solutions to ensure successful integration into current environment -

• Manage the creation and hand-over of the system administration procedures.
• Participate in the post-implementation reviews for completed projects.

Support current solutions -

• Attend to user queries, incidents and requests as per ways of working.
• Ensure the stability of the existing systems environment in line with agreed SLA's.
• Provide input to Development/Programming and Technical Support teams.
• Provide functional guidance.
• Complete peak checks and reporting during peak periods.

Collaborate with and support ITS and the Business -

• Integrate with relevant business and IT teams.
• Provide system input to design of user training material.
• Provide operational support to the business areas.
• Provide knowledge transfer and support to team members.
• Collaborate with 3rd party service providers for operational, technical and functional support.

Create and maintain documentation -

• Develop and maintain all relevant SDLC documentation.
• Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.
• Update standby and support manuals.

REQUIREMENTS:

Qualifications -

• Minimum 3-year IT Degree/Diploma.

Experience/Skills -

• 3-5 Years relevant IT experience.
• SQL and relational database knowledge are required.
• Working knowledge of various system integration formats.
• Able to work independently on less complex projects and improvements.
• SDLC and testing methodology knowledge.
• Will be required