Job Description:

We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.

The ideal candidate will have over 1+ years’ experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.

Key Responsibilities:

• Provide 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies.
• Strong troubleshooting, analytical and support skills.
• Experience with Windows systems.
• Experience with Office 365
• Experience with Wintel / VMWare.

Qualifications:

• Over 12 months’ experience within an IT related role.