Senior Office Administrator

Hertfordshire | Manufacturing / Distribution Co | £40,000 + benefits

This well established manufacturing and distribution business is looking to recruit a Senior Office Administrator to join its busy team and play a key role in the smooth running of the office while working with many people in the business and coordinating with customers. Key tasks include:

• Work with both the customer service and sales functions as well as the responsibility for the smooth running of the office.
• Managing the Health and Safety of the office
• Managing the supplies for the smooth running of the office
• Managing telephone calls - Inbound and outbound
• Meeting and Greeting clients and visitors
• Filing and maintaining files in the filing cabinets
• Raising customer invoices
• Working with the Sales and Service teams
• Coordinating delivery and installation of the products
• Dealing with client queries promptly
• Assisting colleagues and provide administrative support
• Coordinating and booking in engineers to support customers
• Other general admin duties relating to the company

Key traits that the successful candidate will have include:

• Strong Administration and communication skills
• Ability to talk customers through issues to resolution
• Ability to communicate effectively in writing, face to face and over the telephone with a wide range of clients and workers
• Ability to prioritise workload and multitask
• Ability to monitor and analyse workload to inform line manager of progress against targets
• Flexible approach to changing business needs
• The candidate will work day to day on the Salesforce CRM system so you will need to be proficient with this.

This is an excellent opportunity to join a friendly local business and work in an interesting challenging role.