Internal Sales Support

Foston

£27,000 - £29,000

The Role:

To provide proactive internal coordination and a point of contact for customers. To build and maintain relationships with existing and new customers. To ensure the accuracy for costing estimations and the availability of the correct materials, tools and ancillaries required to complete customer orders.

What will you be doing?

* To ensure proactive contact and account management is maintained with all production material, tool and ancillary suppliers, keeping up to date with developments and innovations which may provide the business with a competitive advantage either commercially or to improve efficiencies and/or quality.

* To respond to all customer enquiries in a timely manner ensuring that where necessary all coordination of pricing, material & product availability, technical specifications, and production capabilities has been effectively managed.

* To ensure the effective coordination and distribution of information both internally and externally.

* To effectively facilitate all customer enquiries, making proactive contact with customers, and the production team where necessary to facilitate a positive outcome, ensuring the external sales team is enabled to focus on sales growth and new business delivery wherever possible.

* To provide external technical support to customers and the sales team where required.

What will you bring to the party?

* Commercial / office-based experience essential.

* IT competency, particularly Word and Excel skills

* Confident and pro-active

* Accuracy and attention to detail.

* Strong organisational skills.

* An ability to work under pressure and to deadlines.

* An ability to work independently and as a team.

* Professional, highly organised, articulate, self-motivated, team player, customer facing.

What Happens Next?

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