Purpose of the role

Day-to-day supervision of staff within a Product Development laboratory carrying out mix trials and performance-related testing of concrete in accordance with European standards, UKAS requirements and company procedures.

In addition to the supervisory aspects of the role, the job involves performing the same duties as the laboratory technician(s).

Provision of test data to be used in QC, mix cost optimisation and product development.

Travel to other HM labs and production sites for mix trial/technical transfer support of HM Team and customers

Key accountabilities

Health & Safety

• Ensure the requirements of the company's Health & Safety policy and employee's duties under health & safety legislation are complied with at all times.

• Assist in the production of, and follow Risk Assessments, Safe Working Practices and any other Health & Safety documentation as issued and support the Regional Technical Manager in reviewing these documents to ensure a safe work environment.

• Actively promote a positive health and safety culture in the laboratory through participation in company and departmental safety initiatives.

• Carry out health and safety inspections of the laboratory as agreed with the Regional Technical Manager.

Quality

• Ensure requirements of the Technical Systems Manual, ISO/IEC 17025 and UKAS are met, including maintaining equipment calibration status and staff competency.

• Monitor and control work of technician(s) carrying out test procedures.

• Carry out testing of concrete in accordance with current laboratory procedures and local work instructions.

• Maintain non-conformity reporting systems.

• Timely provision of test data to the business in order to satisfy in-house and external customer requirements.

• Administer high quality, concrete product technical support to both internal and external customers.

• Assist in the maintenance and extension of UKAS accreditation as per business requirements by ensuring that the Product Development Laboratory operates within the requirements of ISO/IEC 17025 and the Technical Systems Manual.

• Assist in the development of new, and evolve existing, products with a view to profit improvement

• Actively participate in a culture of continuous improvement in test accuracy, efficiency and customer service.

Production

• Ensure test procedures are carried out within timescales agreed by the business by optimising use of staff and equipment.

• Ensure adequate supplies of laboratory consumables are available at all times by managing stocks and reporting shortfalls to the Regional Technical Manager.

Reporting

• Ensure test reports are prepared accurately and are made available to customers within agreed timescales.

• Prepare reports and maintain production statistics as agreed with the Regional Technical Manager.

Staff Development & Training

• Assist the Regional Technical Manager with staff appraisals, if required.

• Train all direct reports, where necessary, in conjunction with the Regional Technical Manager.

Customer Service

• Promote good relationships with internal and external customers by satisfactorily and speedily resolving queries.

Supervision & Leadership

• Actively promote good working practices and acceptable standards of discipline and behaviour by providing a good example to other staff and practicing good standards of man-management in accordance with the company's Human Resources policies.

Education/Qualification

• 5 GCSE's at Grade A-C to include Maths and English, or equivalent competence for mature starter.

Essential

Must have concrete testing experience

What's on Offer

Salary: Competitive

* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover