We are seeking a detail-oriented and proactive Finance Assistant to join our team on a temporary basis to assist with Accounts Receivable queries. This role is vital in ensuring the accurate and timely resolution of outstanding payment issues and providing excellent customer service to clients regarding their accounts.

The ideal candidate will possess strong communication skills, a solid understanding of finance procedures, and the ability to handle multiple tasks in a fast-paced environment.

• Accounts Receivable Management:

  • Respond to and resolve incoming queries related to accounts receivable from clients, customers, or internal teams.
  • Investigate and reconcile discrepancies in customer accounts.
  • Maintain accurate records of accounts receivable transactions and communications.

• Invoicing and Payments:

  • Assist with the preparation and dispatch of invoices to customers.
  • Track overdue accounts and follow up with clients to ensure timely payment.
  • Maintain up-to-date customer payment details and account records.

• Customer Communication:

  • Communicate with customers via email and phone regarding overdue payments or account issues.
  • Provide support to customers on payment methods, terms, and invoice queries.
  • Ensure a positive customer experience while maintaining company policies.

• Reporting and Documentation:

  • Assist with month-end close activities related to accounts receivable.
  • Assist with the preparation of reports on aged debt and cash flow forecasts.
  • Document all customer interactions and resolutions in accordance with company policies.

• Collaboration:

  • Work closely with other departments (Sales, Customer Service, etc.) to resolve issues or discrepancies related to customer accounts.
  • Assist in the preparation of financial statements and management reports as needed.

• Skills:

  • Strong numerical and analytical skills.
  • Excellent communication skills, both written and verbal, with the ability to handle customer queries professionally.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • High attention to detail and accuracy.

• Desirable Attributes:

• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Positive, solution-oriented attitude towards problem-solving.

If you are available for an immediate start and meet the requirements for this role, please submit your CV and a brief cover letter outlining your relevant experience.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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