Administration Assistant - Livingston - £11.44

Commercial Vehicle Auctions is one of the leading auction houses in the UK, whilst predominantly known for being the most established HGV auctioneers in the country, they sell a wide range of assets across their regular sales programme that includes trucks & trailers, cars & vans, plant & machinery as well as holding several onsite retirement / dispersal sales each year. 

CVA are now recruiting for an Administration Assistant to join their friendly team in Livingston.

Duties:

Ensure that vehicles are entered onto the auction system in a timely manner in readiness for cataloguing in line with operational requirements.
Taking incoming phone calls and dealing with customers in a polite and professional manner.
Controlling the back-office side of vehicle appraisals, ensuring that SLA's are met within the given timescales and to the standard expected by our vendors.
Assisting the Office and branch managers in the smooth running of the Livingston branch.
Ensuring company processes are adhered to in relation to vehicle arrivals and collections.
Provide excellent customer service when assisting customers at the reception counter and making sure their requirements are managed by the appropriate departmental member of staff.
Effectively safeguard the data handled by CVA, making sure all confidential items are dealt with as per GDPR regulatory guidelines.
Processing incoming/outgoing mail where appropriate.
Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.
Key Skills:

Good IT skills.
Strong knowledge and past experience of using Office 365 applications (Word, Excel, Powerpoint etc.).
Confident and resourceful in the face of challenges.
Knowledge of relevant standards, procedures and instructions.
Outstanding communication and organisational skills.
The ability to work under pressure and to tight timescales.
Knowledge of commercial vehicles.
A good ability to multitask.
A flexible approach to working hours is required to meet the needs of the business, which are driven by the auctions.
Attention to detail
Hours:

Monday to Friday
8am to 5pm
42.5hrs
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