Business Unit: Business Controls Office - CommercialSalary Range: £44,000 - £66,000 per annum DOE + red-hot benefitsLocation: UK Remote - work from anywhere within the UK with monthly travel required to Hub or office Live for the weekday. Live a life more Virgin.Our Team

The Business Control Team enable safe growth within the Business & Commercial Division by working with key stakeholders across the business, supporting all product governance, embedding Consumer Duty and driving an enhanced risk and control profile.

It's an exciting time to join our team, we've laid the foundations and are focussed on accelerating risk and control management across the business; embedding our product governance standards, enhancing the product fair value framework and continuing to drive safe growth.

What you'll be doing

• Support in the continued embedding and development of Consumer Duty within BAU including the Fair Value Framework, Issue Management and associated processes.
• Develop, embed and evolve the Product & Fair Value Assessment Quality Assurance Framework.
• Undertake efficient, evidence-based assurance of Product & Fair Value Assessments and periodic assurance reviews to identify potential impacts on fair value.
• Communicating assurance findings, together with the materiality of the findings, and what is expected to mitigate or correct them.
• Support business units with Consumer Duty requirements, controls mapping, reporting and support resolution and closure of issues to a satisfactory standard; including supporting closure of second and third line identified issues.
• Support business units with new product / product change proposals through the product governance processes to ensure these are fully risk assessed against the L1 Risk Framework.
• Reviewing internal and external range of inputs to develop and evolve the Commercial risk profile, and developing an understanding of the key control framework, in line with the requirements of the Senior Manager Regime.
• Supporting delivery of accurate and timely escalated risk reporting to Commercial Leadership Team and corporate risk committees in line with the Group Risk Management Framework.
• Engaging with key stakeholders professionally and with integrity to generate productive working relationships at all levels of seniority.

We need you to have

• Consumer Duty and general Product Governance knowledge.
• Practical experience of working within a risk and control environment and a strong understanding of Risk Management Frameworks.
• A focus on detail along with the ability to present your findings to a senior audience in a clear and concise manner.
• Resilience and confidence when operating in an environment where change is the norm.
• A passion for understanding customers and ensuring they are at the heart of everything we do.
• The ability to build effective relationships and the confidence to adapt these skills to communicate with a variety of peers and senior stakeholders across the Group.

It's a bonus if you have but not essential

• In-depth regulatory and business practices knowledge relating to at least one Commercial Product.
• Experience in establishing an assurance framework.
• University Degree or equivalent Financial Services industry experience.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more.
• Up to five extra paid well-being days per year. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin MoneyWe're making great strides towards achieving our ambition of becoming the UK's best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.Be yourself at Virgin MoneyOur purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bitLiving A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.