Due to continued growth Orion are currently recruiting for a Field Manager to join our successful Smart Metering team.

Field Manager - Job Role Summary

Safety & Compliance

* Audit field activities to ensure Health & Safety practices are upheld consistently.

* Foster a compliant Health & Safety culture, meeting all objectives and regulatory standards.

* Ensure vehicles are inspected daily for 100% compliance and address any on-site incidents.

Team Management & Development

* Lead and support direct reports in recruitment, training, appraisals, attendance, and disciplinary matters.

* Regularly conduct performance reviews and probation assessments.

* Motivate team members, ensuring they understand commercial goals.

Quality & Service Delivery

* Ensure all installations meet industry regulations and maintain high service quality.

* Investigate customer complaints, vehicle or on-site incidents, and conduct regular quality checks.

* Complete monthly van inspections and biweekly team briefings.

Field Supervision

* Spend at least 4 days a week in the field with the team, checking compliance and conducting van checks.

* Support engineers by carrying spare assets and consumables for site needs.

* Maintain stock levels and ensure the team is fully equipped.

Operational Support

* Update daily development boards, complete Return to Work forms, and track attendance.

* Perform WIP audits bi-monthly and monitor ongoing sickness records.

* Oversee new engineer inductions and offboard any leavers.

KPI & Compliance Monitoring

* Ensure team KPIs are met, maintaining a 65% completion rate (50% for SE London).

* Guarantee 100% compliance on IAuditor, track daily start times, and monitor timekeeping.

* Analyze data to improve decision-making and drive team performance