Gleesons has been partnered with a National Business looking for an Multi-Site Manager This role will head up there flag ship site within the UK.

This role is best suited to a professional who is looking to grow within a fast moving business awhile having control over there development.

Job Title: Multi-Site Manager

Salary: £60,000 +

Work Type: On site

Locations: Birmingham

The Duties:

• Taking full accountability for the entire site, including daily interactions with brand partners and customers, focusing on key SLAs and cost management.
• Driving a culture of continuous improvement to achieve better outcomes for customers, proactively identifying improvements without external prompts.
• Building and nurturing cross-functional relationships with both internal and external customers to foster mutual trust, understanding, and respect.
• Collaborating closely with external customers to ensure all agreed SLAs are met and aligned with their expectations.
• Leading weekly meetings with Retail Regional Managers to review forecasts, discuss processes, and coordinate action steps as needed.
• Cultivating a customer-focused culture that aligns with our customer promise and guiding principles.
• Providing strong, inspiring leadership to the operations team through clear communication, objective setting, and performance management.
• Focusing on colleague engagement to enhance performance and championing workplace diversity.
• Working collaboratively with departments such as fleet services and health & safety to ensure 100% regulatory compliance in all site operations.
• Actively managing the operations & transport recruitment needs with accountability for all management positions and ensuring a positive candidate experience for new hires.
• Taking a strategic approach to financial budgeting, forecasting, and planning for the region.
• Ensuring the management team effectively addresses all people-related issues with the appropriate support from the People team.

Ideal Candidate :

• Multi- site or Flagship site Experience 2 year+
• Operations & Transport Management experience 4 year+
• P&L Experience
• Stakeholder Management
• Experience within ( Home Delivery - 2Man , Retail & FMCG )

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