Network Support Technician
Location: Tunbridge Wells
Salary: £24,040 - £25,002 per annum
Permanent, Full-Time (37 hours per week, Monday-Friday, 8 AM - 4 PM with a 30-minute lunch break)

A full UK driving licence and access to a vehicle - travel between sites is required.

Do you have at least one year of experience in IT support and want to develop your skills in a structured and supportive environment?

Are you looking for a role that offers a great work-life balance, a strong pension scheme, and opportunities for career growth?

Would you enjoy working in a varied IT support role where no two days are the same, and you get to solve real technical challenges?

We are recruiting for a Network Support Technician to join a well-established IT team, supporting multiple sites. You will play a key role in ensuring the smooth operation of IT systems, supporting both staff and users, and maintaining network infrastructure.

Why apply?

* Structured IT team - Work alongside a Senior Technician, IT Manager, and leadership team.

* Professional development - Gain hands-on experience in a busy IT environment with exposure to hardware, software, networking, and cybersecurity.

* Competitive benefits - Enjoy 27 days of annual leave plus bank holidays and a generous pension scheme.

* Staff parking available - No need to worry about where to park each day.

The Role:

* Providing first-line IT support to staff and users.

* Installing and maintaining computer hardware and software.

* Managing IT-related requests and resolving technical issues.

* Maintaining and developing the network infrastructure.

* Supporting IT policies, safeguarding, data protection, and security protocols.

* Assisting with the maintenance of online platforms such as Office 365.

* Managing access control systems and supporting CCTV requests.

* Configuring and maintaining IP phone systems.

About You:

* At least one year of experience in an IT environment.

* Level 2 Diploma (or equivalent) in IT.

* Good understanding of networking, hardware, and software.

* Strong communication skills, with the ability to support staff and users at all levels.

* A full UK driving licence and access to a vehicle - travel between sites is required.

This organisation is committed to safeguarding and promoting the welfare of its users. An enhanced DBS check will be required for this role