We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid
The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong analytical and problem-solving skills, and a solid understanding of technical environments. Familiarity with SharePoint, especially regarding upgrades and intranet/web platform management, is essential for this role.
Key Responsibilities:
- Stakeholder Engagement:
- Collaborate with C-suite executives to identify business needs, priorities, and strategies.
- Conduct interviews, workshops, and focus groups to gather requirements and insights.
- Business Analysis:
- Analyze complex business problems and provide data-driven recommendations.
- Develop and maintain business requirement documents, process maps, and user stories.
- Technical Coordination:
- Serve as a liaison between technical teams and business stakeholders to ensure alignment on project objectives.
- Provide technical insight and input for system upgrades and implementations, particularly for SharePoint and intranet solutions.
- SharePoint Expertise:
- Assess current SharePoint configurations and propose enhancements to improve user experience and efficiency.
- Lead initiatives related to the upgrade and optimization of the SharePoint environment, ensuring it meets organizational needs.
- Project Management:
- Plan and oversee project timelines and deliverables, coordinating across various teams to ensure timely execution.
- Utilize Agile methodologies to manage projects effectively and adapt to changing business requirements.
- Reporting and Documentation:
- Produce detailed reports and presentations for stakeholders, summarizing findings, recommendations, and project updates.
- Maintain comprehensive documentation for processes, systems, and requirements.
- Training and Support:
- Mentor junior analysts and team members, fostering a culture of knowledge sharing and continuous improvement.
- Conduct training sessions for end-users on new systems and processes, particularly related to SharePoint.
Qualifications:
- Education: Bachelor's degree in business administration, Information Technology, or related field; master's degree preferred.
- Experience:
- 5+ years of experience in business analysis, with a focus on working with C-suite executives.
- Proven experience with SharePoint, particularly in upgrades and intranet/web solutions.
- Experience working in a technical environment, with a good understanding of IT systems and processes.
- Skills:
- Strong analytical skills, with the ability to interpret complex data and turn insights into actionable plans.
- Exceptional communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders.
- Proficiency in project management methodologies (Agile, Scrum, etc.) and relevant tools.
- Familiarity with data visualization tools and techniques is a plus.
