The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

Golf

The Belfry is synonymous with golf and has hosted the Ryder Cup four times – more than any other venue in the world. Our world class golf courses have produced some of the most dramatic moments in the history of the sport. They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

We have the largest on-site Golf retail shop in Europe, stocking the latest golf kit from some of the sport's biggest brands including Taylor Made, Callaway, Ping and Titleist for both men and women.

Salary

The on-target earning potential for this role is a £13.40 hourly rate, comprising a base hourly rate of £11.44 supplemented by an estimated £0.67 in gratuities per hour, ensuring a rewarding compensation package.

About the role

This role is a casual, but will require the flexibility of working in the week and weekends

Working as a Golf Operations Assistant your main duties are to provide excellent service to customers within all functions of the Golf Operation and to support the Golf Operation Management team in the smooth running of the Derby, PGA National and famous- Brabazon Golf Course, whilst maximising all revenue opportunities.

You will also be responsible for:

• To undertake and complete starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis
• To operate the Golf course shuttle bus, Bag Store and Bag Drop facility as and when necessary
• To deal with customer enquires and queries in a polite and professional manner
• To have an understanding and awareness of the resort and promote The Belfry and facilities to customers at every opportunity
• To maximise revenue and departmental targets to increase revenue for the golf operation

About you

The ideal candidate will be passionate about golf and have experience either playing golf or comes from a golfing background. You will also be

· Guest-focused and able to deliver exceptional customer service.

· A clear and confident communicator

· Passionate about working in a high-quality golf resort environment that celebrates individual and team success

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.