Renewables Administrator
Permanent/Full time
Northampton – 2 days per week onsite (Monday and Wednesday)
Closing date – 28th April 2025

Who we are:

We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.

You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.

About the role:

As part of the Renewables Team, the Renewables Administrator will;

- Identify and resolve issues within your area that affect generator/customer satisfaction and / or profitability.
- Understand and investigate complex Contractual, Metering or Billing issues.
- Support the team and department in the delivery of team and company objectives
- Ensure allocated workflows are closed within service level agreements and highlight any issues to the appropriate team leader.
- Develop and maintain a close relationship and a partnership approach with Supplier Agents, key generators, renewable developers, service providers, internal departments and industry counter parties.
- Embrace a culture of compliance within this business area. Ensure your work is performed within industry regulations and in accordance with regulatory guidance.
- Liaise with external parties such as Ofgem, Elexon and other Suppliers to ensure renewable sites are registered correctly for supply and any associated renewable schemes.

Who we’re looking for:

To be successful in this role you’ll ideally need to have:

- Working knowledge of energy industry requirements, guidelines, processes and how they impact on operational and commercial performance
- Proven experience of successfully creating and developing relationships through excellent communication and interpersonal skills
- Strong numerical skills, ability to work accurately and to analyse data and experience of MS Office applications with a particular focus on MS Excel
- Excellent telephone manner with the ability to quickly build a picture of the circumstances and needs
- Show commitment to customer care and provide a market leading service
- Be able to work well within a team and on your own initiative, in particular when escalating
- Problems or issues
- Respond positively to feedback and take an active interest in personal development
- Have a flexible approach to working and the ability to cope with frequently changing environments
- Experience of working towards targets

Rewards and benefits:

As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support
your lifestyle. If successful in this role, you’ll get:

- A discretionary bonus depending on company performance
- Private Healthcare with Vitality
- SAYE (Sharesave): discretionary scheme from time to time
- Personal accident cover
- Group personal pension plan where we’ll pay up to 10%
- Holiday 25 days plus bank holidays
- Reimbursement of the cost of your annual membership of one relevant and appropriate professional body

We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.

Talk to us about flexible working!

How to apply:

Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.
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