Parts Advisor needed

Salford Quays

Our client, commercial Van and Truck specialist, is seeking for a Parts Advisor to join their team.

The ideal candidate will be managing the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service.

Role: Parts Advisor

Hours: Monday to Friday 9am to 6pm and 1 in 4 Saturdays 8am to 12 noon

Location: Salford Quays

Key responsibilities of Parts Advisor:

* Handling incoming calls,

* Serving front counter customers

* Supporting the workshop technicians with parts orders or queries

* Managing the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service

* Same day deliveries as relief driver, as and when required to support full time driver due to volume of orders

* This role is a varied and interesting from being involved in resolving complex parts related queries to up selling into our service team and workshop, no two days are the same

Requirements for Parts Advisor:

*

Experience in truck or automotive industry

*

Customer service, satisfaction and communication skills

*

Inventory control skills

*

Organised and analytical approach to customer queries

*

Proactive up selling, maximising all sales opportunities

*

Strong admin and computer literacy skills

*

Attention to detail

Benefits:

* Benefits include 22 days holiday + bank holidays

* Pension contribution

* Monthly on target bonus

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