Senior Secretarial Services Manager

Leading US law is hiring a new Senior Secretarial Services Manager to manage and be responsible for the Legal PAs and support functions of their London office and Europe offices.

• Hybrid working (4 days in the office / 1 day remote)
• Generous salary range dependent upon experience
• Unrivalled employee benefits including an onsite cafeteria with complimentary refreshments and meals 

Senior Secretarial Services Manager Key Responsibilities:

• Coach, manage and lead the firm’s secretaries and evening secretaries.
• Monitoring and managing workload and ongoing secretarial and administrative needs of the business.  
• Work closely with the Head of Operations and HR/Recruitment on designing recruitment assessments and interviewing candidates.
• Liaise with Finance and HR on annual budgets.
• Work with the Head of Operations and Head of HR to lead the implementation of a best-in-class organisation structure and processes for the secretarial function. 
• Develop a competency framework, and training programme for secretaries and manage its implementation. 

Senior Secretarial Services Manager Key Skills & Requirements:

• Previous Secretarial Management or Office Management experience from a law firm.
• Experience in change management.
• Experience of dealing with performance related issues.