Our client is looking for a dynamic and experienced professional to join their team as a Sales Operations Manager (Business Manager).
Responsibilities:
- Align commercial and marketing strategies with overall business objectives.
- Provide strategic insights to drive commercial success and ensure effective execution of commercial plans.
- Facilitate collaboration among sales, marketing, finance, and operations teams.
- Develop and implement lead classification and management processes for optimal conversion rates.
- Oversee the design and management of sales systems, including CRM platforms, ensuring efficiency and user adoption.
- Analyze sales data to identify trends, performance gaps, and improvement opportunities.
- Prepare regular performance reports and recommend actionable strategies.
- Manage the commercial pipeline to ensure accurate forecasting and mitigate risks.
- Handle commercial contract renewals for strategic and regional clients.
- Monitor adherence to commercial policies and implement improvements where necessary.
- Drive continuous improvement initiatives to enhance sales operations efficiency.
- Conduct regular sales meetings to update performance metrics and coordinate special projects.
Key Skills:
- Execution Sales Skills: Ability to identify, tackle, and grow business opportunities.
- Strategic Thinking: Adept at aligning plans with business objectives and market trends.
- Strong Communication: Exceptional verbal, written, and interpersonal skills for effective collaboration.
- Analytical Skills: Proficient in data analysis to drive insights and decision-making.
- Problem-Solving: Creative approach to addressing challenges and developing innovative solutions.
- IT Proficiency: Skilled in Microsoft Office Suite and CRM tools.
- Agile Skills: Ability to manage multiple tasks and prioritize effectively.
- Results-Oriented: Focused on achieving goals and driving positive outcomes.
- Minimum of 6-8 years of relevant experience, with at least 4 years in a management role within sales or sales support.
- Experience in the logistics industry or similar sectors is a strong asset.
- Fluent in English, with additional languages considered a bonus.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
