Customer Services Advisor
📍 Location: Sutton Business Park, Reading, RG6
💼 Job Type: Full Time, Temp to Perm
💰 Pay: £13.50 - £14.50 per hour

We are seeking a proactive Customer Services Advisor to support our global client base from our Reading office. This role combines customer service, technical support, and logistics, offering a hands-on opportunity to grow within a collaborative, fast-paced environment.

Key Responsibilities

Handle technical enquiries from international clients
Manage warranty claims and maintain accurate CRM records
Coordinate stock in the warranty warehouse
Oversee outsourced repairs and ensure timely follow-ups
Support compliance with regulatory and safety standards
Attend installations, exhibitions, and team meetings as required

What We're Looking For

Proven experience in customer service and logistics (import/export essential)
Confident communicator with excellent phone and email skills
Strong organisational skills with a keen eye for detail
Proficiency in MS Office and basic technical troubleshooting
Minimum of GCSEs in Maths & English (Grade C / Level 4 or above)
Team-oriented, reliable, and results-driven

Interested?

📩 Send your CV to Aastha Khurana at
📞 Or call us on (phone number removed)

💬 Referral Bonus: Know someone suitable? Refer them and receive £250 if they're successfully placed (T&Cs apply).

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy