- Extensive experience as a Business Analyst within the professional services arena, particularly in accounting, tax, HR, and payroll services, ideally within outsourcing.
- Proven track record of documenting and improving business processes within outsourcing
- Experience working on process automation, AI, and technology integration projects.
- Experience in developing business cases and ROI proposals for improvements
Job Title: Business Process Analyst - Professional Services (HR/Payroll/Tax)
Location: REMOTE
Day Rate: £375 - £400 P/Day
Duration: 6 months (likely to extend)
Mandatory Experience:
- Extensive experience as a Business Analyst within the professional services arena, particularly in accounting, tax, HR, and payroll services, ideally within outsourcing.
- Proven track record of documenting and improving business processes within outsourcing
- Experience working on process automation, AI, and technology integration projects.
- Experience in developing business cases and ROI proposals for improvements
The role:
Process Documentation and Validation:
- Engage with various business units to document key processes thoroughly by analysing existing SOP material, shadowing key stakeholders, interviewing operators and producing detailed process maps.
- Validate processes through stakeholder interviews, workshops, and analysis to ensure alignment with day-to-day processes.
- Identify process flaws, scalability issues, and control gaps in each process and document findings, risks and recommendations.
- Ensure all documentation is accurate, comprehensive, and up to date and stored in a centralised MS Teams repository.
Process Analysis and Improvement:
- Analyse documented processes to pinpoint inefficiencies and areas for improvement.
- Work with cross-functional teams to gather data and insights to validate proposed improvements including our fanatical client experience approach.
- Propose solutions leveraging data, AI, process automation, and technology to improve and scale processes.
- Develop business cases for proposed improvements, including cost-benefit analysis working closely with Fractional CIO and the board.
- Ensure proposed solutions align with business goals and regulatory requirements.
Implementation Support:
- Support the implementation of approved process improvements.
- Assist in developing training materials and conducting training sessions.
- Monitor the effectiveness of implemented solutions and make necessary adjustments.
- Provide ongoing support and troubleshooting as needed.
Reporting and Communication:
- Lead weekly process improvement sessions for the dedicated project team (Wednesdays)
To apply please click the "Apply" button and follow the instructions.
For a further discussion, please contact Aaron Perdesi on #removed# or email directly at