Inbound Sales Executive, Bedford
Full Time, office based.
Due to rapid company growth, are client is looking for an Inbound Telesales / Customer Service Consultant to join their dynamic and vibrant sales floor in Bedford. Established for 20 years, now one of the UK's Top 100 Insurance Brokers this fast-paced high energy company needs experienced sales / customer service people to join established teams.
You will be taking calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.
This forward thinking company encourage team members to take industry exams and then financially reward you when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.
General duties:
* Speaking with existing customers about policies due for renewal.
* Build rappor with customers while renewing insurance policies over the phone.
* Handling objection, any issues or counter quotes from other insurance providers or brokers where necessary in a professional way.
* Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.
* Scoping out opportunities for other potential insurance policies to quote to or referrals to pass over to the sales team.
Essential skills:
Proven track record in customer services/sales/account management
Driven and hungry approach toward sales
Attention to detail.
Enthusiastic persona with the desire to succeed.
Package
* £18,000 - £22,000 basic salary range (DOE)
* Team bonus potential (OTE in range of £24 - £28,000)
* 9.30am start time (9.30am -5pm)
* Encouraged to achieve a Cert CII qualification.
* Fully expensed qualification plus bonus of £1,000 paid on completion.
* 20 days holiday plus an extended Christmas shutdown
* Regular company business and social events
* Dress down from March until October