Tenancy Sustainment Case WorkerLOCATION:              North London    SALARY:                  £14.49 BasicDURATION:Temporary to potential permanent    HOURS:                    37.5 hours per week (Monday – Friday | 9am to 5pm) NOTE: WE ARE UNABLE TO PROVIDE SPONSORSHIP OR SUPPORT THOSE ON A SKILLED WORKER VISA.Daily Duties

• Conduct interviews with prospective clients using a range of specialist assessment and personalised support planning tools to engage clients in the assessment and support planning process.
• Work with clients in producing person-centred support plans and ensure that case reviews are carried out, that support plans are implemented, and adequate case records are maintained.
• Assess client risk and develop risk management strategies with the client, the housing provider and other services delivering mutual support.
• Assist clients in making successful claims for welfare benefits, including Housing Benefit, Council Tax Support where necessary, and ensure that they are maximising their income.
• Work with a range of agencies to ensure all clients have access to relevant statutory and non- statutory services.
• Deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary.
• Arranging and carrying out formal case reviews. Reviews are client led and should predominately take place in the community.
• Complete full new needs assessments following case review including distance travelled points for each need, highlighting support actions to take forward.
• Carry a changing caseload
• In partnership with the client and any significant others involved in their support, the caseworker will translate assessed need into action plans that are SMART and promote progression through the pathway
• Keep accurate daily records of client welfare budgets, petty cash, and other project monies.
• Participate in taking Housing Benefit forms directly to the housing benefit office or upload online as needed.
• Support individuals to work towards gaining greater independence through participation, at service and organisation level and within the wider community.
• Work with volunteers and peer mentors to promote community engagement and social inclusion.
• Work with clients to identify activities that they would like to take part in to prepare them for independence and move through & include in needs assessment and action plans. Also, to ensure clients are assisted to access such activities internally/ externally.
• Take part in running activities or small groups in response to identified client needs or as part of a project wide programme of group work.
• Support clients that are ready to move into work, education, or training by assisting them to access suitable courses or placements

Essential requirements

• DBS on the update service
• Working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
• Ability to motivate people to move towards an appropriate level of independence and inclusion.
• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears.
• Experience of working with homeless clients with additional complex needs including substance use and mental health.
• An understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness and offending.
• A good and current understanding of safeguarding issues and the ability to undertake comprehensive risk assessments.

 For more information on this role please contact Emily Rex on