A great opportunity for an experience IT Service Analyst providing 1st-2nd Line support to users across multiple sites nationwide!
What you'll be doing:

Hardware and software support
Asset management - configure, deploy, document management
Laptop and hardware roll outs
User access and permissions management
Escalate complex issues to outsource partners
Point of escalation for junior Analyst
Managing tickets via phone, email and ticketing system
Ownership of project work
To succeed:

Minimum of 2 years working in a relevant role
Proficient with hardware and software support
Worked with Microsoft systems and applications
Understanding of VMware
Organised and methodical approach to tasks
Worked with LAN and WAN networks
Driving licence - ok with ad hoc travel to different sites across the UK
Benefits:

Salary of £(phone number removed)
25 days holiday plus bank holidays
Your birthday off! - taken in your birthday month
All travel costs are covered - mileage rate or hire vehicle
37.5 hours Monday to Friday
Fully site based in Widnes
Job security and career progression
Sounds good?Click apply now!

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