Customer Service / Helpdesk AssistantPertemps Reading are looking for a Customer Service / Helpdesk Assistant to work at a Facilities Management and Technology company based in Winnersh.As a Customer Service / Helpdesk Assistant, you will be responsible for:- Assisting Service Desk Manager with reactive requests, quotes, and scheduled tasks- Take calls and respond to customer emails- Instruct suppliers to carry out work, monitor & manage for event closure details- Ensure CRM is kept up to date- Other ad-hoc duties as requiredTo be considered for this Customer Service / Helpdesk Assistant role, you should possess the following:- Previous Customer Service experience- Confident and polite telephone manner- Attention to detail- PC Literate- Flexible and hardworkingIf you are interested in this Customer Service / Helpdesk Assistant role, please apply now!