Overview

We are seeking a dedicated Business Services Manager to oversee the day-to-day operations of our service administration and costing teams. The ideal candidate will have strong leadership and organizational skills, and a background in fire & security services.

Responsibilities

Manage and supervise the daily operations of the service administration and costing teams
Develop and implement training programs for team members
Monitor team performance and provide regular feedback
Analyse reports and identify areas for improvement
Set objectives and strategies for the teams to meet company goals
Oversee scheduling and ensure efficient use of resources
Prepare and deliver regular reports to senior management
Utilize excellent IT skills to optimise operational processes

Qualifications

Proven experience as an office manager or similar role
Strong background in managing day-to-day operations and teams
Experience in fire & security services is highly desirable
Excellent communication and interpersonal skills
Ability to analyse data and identify areas for improvement
Proficiency in IT systems and software
Strong leadership and decision-making skills

Day-to-day

Overseeing the daily operations of the service administration and costing teams
Conducting training sessions and providing feedback to team members
Analysing reports and identifying areas for improvement
Setting objectives and strategies for the teams
Communicating with senior management and delivering regular reports
Utilizing IT skills to optimise operational processes
SER-IN