About the job

As part of our ambitious rebranding and significant investment in technology, you will play a pivotal role in shaping our online presenceand customer experience.

Please note that this role will be hybrid, with the expectation of traveling to the main office in Salisbury twice a month, ideally.

About The Job

As a leading Insurtech specialising in pet insurance, Tedaisy Insurance Group is dedicated to delivering quality products with exceptional digital customer experiences.

Key Responsibilities

* Lead e-commerce website projects: Oversee the development, launch, and continuous improvement of new and existing e-commerce websites.

* Website management & maintenance: Ensure smooth operation of all our websites, manage supplier relationships, and oversee hosting, performance, and updates.

* Site performance analysis: Monitor, analyse, and report on key metrics using tools like Google Analytics & Hotjar, ensuring optimal performance and user experience. Content creation & management: Develop, update, and manage high-quality comms and content to drive the best customer experience and business outcomes

* Testing & quality assurance: Conduct thorough testing and ensure sign-off for all website updates and new launches. Support marketing initiatives: Collaborate with teams and agencies to support acquisition and in-life journeys and optimisation projects: Improve marketing performance by assisting with CRO and A/B testing.

Requirements

* Managing end-to-end website projects, from concept to launch and working with popular CMS and CRM platforms.

* Collaborating with stakeholders to understand and manage business requirements.

What We're Looking For

* Strong attention to detail with a solid understanding of what makes a customer journeys visually appealing and user-friendly.

* Experience in fast-growing D2C brands either in Pet or Financial Services

What We Offer

* 25 days of holiday per year

* Your birthday off (paid)

* 4 x salary life assurance

* Company pension

* £500 towards your wellbeing each year

* Discounts at hundreds of brands you know & love