GROUNDS MAINTENANCE CONTRACTS MANAGER

Location: Paddington, London

Salary: £35k to £38k per annum

This is a pivotal role, being the essential managerial link between the maintenance team, customer, and the company. Essentially entrepreneurial in nature, it is a role which requires a broad range of practical experience and technical skill as well as an extensive people handling capability.

With our client's focus aimed at development of the domestic and commercial maintenance markets, the role requires good, sound GM knowledge, plant knowledge and the ability to translate a customer's aspirations into a compelling commercial proposition.

Responsibilities include:

* Management and development of maintenance teams

* Efficient management of contracts

* Revenue/margin contribution

* Delivery of exceptional customer experience and development of strong, profitable long-term relationships with both customers and clients

* Profitable and effective management of contracts for which responsible, ensuring that tendered margins are delivered

* Procurement of resources including authorised subcontractors, materials and plant

* Successful tendering of contract opportunities

* Meeting Company Service Level targets

* Championing and representation of company philosophies and values in relation to all stakeholders - customers, clients, suppliers, and employees

* Deployment of all Health and Safety procedures

* Communication of issues to Operations Manager as and when they may arise

* Tendering and estimation of new work

* Daily, weekly, monthly, and annual scheduling of mobile teams

* Preparing budgets

* Written quotations in company format

* Searching for new customer opportunities

* Following Company process for CRM and job management

* Attendance at client meetings.

* Regular reviews with customer to ensure that their experience exceeds expectations

* Writing method statements

* Site inductions of staff

* Organisation of staff and resources for contracts on daily basis or as required

* Monitoring contract progress for quality control, technical support and financial deviation including regular site visits

Please apply with your CV via the apply button