We are looking for a versatile and experienced Office Administrator to work as part of a small and dedicated team. The role is full time and permanent offering a salary of up to £27,000 based onsite just outside Banbury in Bloxham. Working in a supportive and collaborative team who offer exceptional customer service to their customers arranging training events.

Job purpose:

To support the day to day activities in the business interacting with customers, suppliers and sub contractors. A pivotal role to the smooth running of business.

Key Accountabilities for the Office Administrator:

• Organising the delivery of training materials
• Preparing training materials
• Supporting with the sales process, validating leads, searching for potential customers
• Being first point of contact with customers via phone and email
• Rebooking existing customers
• Run weekly reports to a maintain all training records
• Allocating invoices
• Update course schedules on the website
• Maintain CRM system
• Following up training opportunities with new and existing customers
• Updating and maintaining the CRM system
• Updating training materials and e-learning programs
• Supporting with Sales organising social media posts

Key Skills for the Office Administrator:

• Strong organised administration experience
• Ability to work on multiple projects simultaneously
• Experience in working with bespoke CRM systems and online platforms
• High levels of accuracy and attention to detail
• Proactive approach, ability to use initiative and take ownership of a task
• Confident communicator with high levels of customer car
• Ability to build positive working relationships with internal and external team
• Adaptable in a changing environment
• Proficient in Microsoft Office

What's in it for you?

• Full time offering a salary of up to £27,000
• Mon - Fri 9.00 am to 5.00 pm
• Discretionary bonus scheme
• Development opportunities
• Collaborative working environment
• Free onsite parking