Are you a technical expert passionate about telecommunications? Do you thrive in roles that require both technical proficiency and client interaction? If you’ve a background in IT Networking and seek a role with client interaction then this is the position for you! 

The position is based in Reading with 3/2 split in favour of days in the office. 

The Role

As a Technical Account Manager, you will play a critical role in the deployment and support of our clients security products. You will manage the complete system lifecycle from installation and setup to integration within telecommunication networks. Post-deployment, you will provide ongoing support, addressing technical issues ranging from basic issues to complex system configurations. Your role will involve close collaboration with clients, often working on-site to ensure their systems are operating effectively and meeting their requirements.

The Company

Our client is a leader in the telecommunications security sector. They operate on a global scale, ensuring secure and compliant communications across various networks. 

The Ideal Candidate

We are seeking a Technical Account Manager with the following qualifications:

• In-depth Technical Knowledge: Expertise in telecommunication networks and Red Hat Linux.

• Strong Communication Skills: Ability to clearly explain technical issues to client teams, both in writing and verbally.

• Customer-Centric Approach: Demonstrated experience in a customer-facing role, with the ability to build trust and integrate within client teams.

• Problem-Solving Skills: Keen attention to detail and the ability to independently troubleshoot and resolve complex technical issues.

Are you ready to embrace the challenge of a Technical Account Manager position in a dynamic, supportive environment? Apply now for immediate consideration.