We are seeking a talented Commercial Insurance Team Manager to join a leading independent insurance brokerage.

As a Team Manager, you will play a crucial role in managing and developing client relationships, providing expert advice, and delivering exceptional customer service alongside mentoring and managing a super-dynamic team- you’ll benefit from working in a supportive environment which offers clear career progression.

Your responsibilities include-

• Mentor and coach team members.
• Manage team workload and priorities. Conduct regular 1-1s and performance reviews.
• Oversee team performance and address any issues.
• Ensure adherence to FCA regulations.
• Collaborate with other teams to achieve business objectives.
• Identify and implement process improvements.
• Analyse performance data and generate reports.
• Conduct new hire inductions and training sessions.
• Resolve customer and team member inquiries.
• Stay up-to-date with industry trends and regulations.
• Promote a positive and supportive team culture.

In addition to the proven experience in Commercial insurance products, you will have-

• With strong technical skills and ideally 3-5 years of commercial experience in a broker environment with some team leading or managing experience.
• Experience handling mid-level to large premiums.
• Experience in Acturis (desirable, however, training can be provided)
• Strong negotiation and relationship skills.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.