We are looking for German-Speaking Customer Care Advisors in London AND Ringwood!
Salary: £25,000p/a + bonus (£29,800 OTE)
Location: Hybrid (Ringwood/London)
Hours: 40 per week, shifts between 8:00 am - 8:00 pm, Monday to Saturday
About the RoleJoin an international team delivering outstanding customer service for an organisation operating across Europe. You'll handle customer queries via phone, email, and live chat, ensuring a high level of satisfaction. This first-line support role offers opportunities for growth, innovation, and collaboration in a flexible work environment.
What You'll Do- Assist customers promptly and professionally across multiple channels.
- Collaborate with the team leader to meet service expectations.
- Continuously improve performance and processes.
- Embrace flexibility and teamwork while making work enjoyable.
What We're Looking For- Strong customer service skills and a professional telephone manner.
- Excellent numeracy, literacy, and problem-solving abilities.
- Prior call centre experience is desirable but not required.
- Fluent in German and English.
Why Join Us?- Fun, sociable team culture with hybrid working.
- Career growth opportunities and continuous training.
- Perks like pension, life insurance, gym discounts, and more.
- Employee recognition and referral reward programs.
INDCP