Resident Liaison Officer - Refurbishment (Permanent)

Nottingham based regional contractor

£26,000 - £27,000 Plus car allowance

TSR Recruitment are looking to recruit a Tenant Liaison Officer for an established social housing contractor based in Nottingham. This role is due to increased workload going forward and will be an addition to the existing team in place.

This role will involve working with residents during a programme of work, liaising with site managers and operatives to manage information and communicate with all parties.

The Role

Create and maintain positive customer relations

Implementing and improving processes to provide best practice
Manage objections and complaints where required
Visit customers in their homes and provide support
Working collaboratively in a team to provide the best possible service
The Person

A proactive approach
Strong communication, Verbal and written
Strong IT skills - Microsoft office
Excellent customer service
Resident or tenant liaison experience - Proven track record
Remuneration

Company bonus
Competitive Salary
Phone and Laptop
Private medical
TS Recruitment act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction and Residential recruitment and service UK