Are you ready to gain valuable experience in an established office environment and develop your administrative skills? Our client, a leading healthcare company known for innovative products that enhance patient care, specializes in areas like DVT prevention, wound care, and sustainable clinical waste solutions, serving both NHS and international clients.

In this role, you'll process sales orders across multiple channels, assist with varied administrative tasks, and work closely with the customer service team to ensure orders are handled efficiently, all while delivering a professional and supportive client experience.

Responsibilities for an apprentice

• Order Processing: Ensure customer orders are handled smoothly, and all related logistics are coordinated effectively. Troubleshoot any issues that come up along the way.
• Customer Service: Provide friendly, professional service that aligns with G&N's values.
• Order Management: Process daily orders accurately, resolving any questions quickly.
• Shipping and Documentation: Manage paperwork for shipping, review freight, and handle any damaged goods.
• Supporting Sales and Export: Help with quotes, sales orders, export logistics, and follow-ups on sales opportunities.
• Customer Management: Maintain accurate customer records, handle escalated queries, onboard new clients, and contribute to process improvements.

Skills / Experience

• Initiative driven with a can-do attitude.
• Excellent attention to detail
• Excellent organisational skills
• Excellent Time Management & Deadline Driven
• Ability to multi-task.
• Good Team Player.
• Excellent verbal and written communication skills.
• Excel / Word Microsoft skills.

Qualifications

• Minium: GCSE (grade A- C) including English and Mathematics, or equivalent

Prospects

• Potential future employment for the right candidate

Job Title: Order Processing Administrator Apprentice

Apprenticeship: Business Admin Level 3

Location: Horsham (will need to drive due to location)

Salary: £7.80 per hour

Full time: Monday - Friday, 9am - 5pm (37.5hr per week)

For more information about this Administration apprentice role please contact Frankie Denahy at Next Step Apprenticeships.