Workshop Controller/Assistant Service Manager
Location: Inverness

Are you a natural leader with a passion for the automotive industry? 

Join our clients team in Inverness where they pride themselves on delivering excellent customer service and maintaining a strong, productive team environment. We're seeking a dynamic and experienced Workshop Controller/Assistant Service Manager to oversee their workshop operations and ensure smooth and efficient service delivery.

Key Responsibilities:

Organise the daily workshop schedule to meet customer expectations and maximise efficiency.
Manage, support, and motivate the workshop team to meet high performance standards.
Assign jobs to technicians based on their individual skills and expertise.
Maintain strong communication throughout the day with Service Advisors and the Sales Team, ensuring smooth workflow and customer satisfaction.
Resolve any technical or personnel issues in the workshop quickly and effectively.
Ensure that workshop targets and key performance indicators (KPIs) are consistently met or exceeded.
What Our Client is Looking For:

Strong organisational skills with experience in workshop management or a related automotive role.
Ability to manage, motivate, and support a team of technicians.
Excellent communication skills to liaise effectively between the workshop, service advisors, and sales team.
Problem-solving mindset with the ability to handle technician issues promptly.
A focus on delivering high-quality service while meeting performance targets.
This role would suit an ex service advisor/Service advisor looking to progress. 
What We Offer:

Competitive salary package 
A supportive and professional work environment.
Opportunities for ongoing development and progression within the company.
If you have a proven track record in managing a workshop and are ready to take on a rewarding leadership role, please get in touch with Lyndsey