Front of House Supervisor - Country Pub | Surrey Hills | £16 an hour + Tronc
Location: Ewhurst, Cranleigh, GU6 7QD
Job Type: Full-Time | Permanent
Salary: £16 an hour + Tronc
Hours: Flexible Daytime / Weekend

About the Role

We're looking for a passionate and people-focused Front of House Supervisor to join our vibrant country pub team in the beautiful Surrey Hills. As a Supervisor, you'll play a key role in delivering outstanding guest experiences, supporting day-to-day operations, and leading the front of house team with confidence and warmth.

If you love hospitality, thrive in a busy environment, and want to grow your leadership skills in a supportive and forward-thinking venue—this could be the perfect next step in your career.

What We Offer

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Competitive salary + tips (Tronc)

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Flexible working hours and rota

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Company pension scheme

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Free meals on shift

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A fun, welcoming and team-focused environment

Your Key Responsibilities

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Lead and support the front of house team during service

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Deliver exceptional customer service and ensure guests feel welcome

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Assist with opening and closing procedures

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Handle bookings, walk-ins, and table management efficiently

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Support staff training and development

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Ensure cleanliness, safety, and presentation standards are maintained

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Address and resolve guest queries or issues in a professional manner

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Support management with stock control, ordering, and reporting

What We're Looking For

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Previous experience in a front of house role (Supervisor or Senior Waiter/Waitress level)

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Strong communication and leadership skills

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Confident, friendly, and professional demeanor

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A genuine passion for hospitality and customer service

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Ability to remain calm and organised in a fast-paced environment

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Great attention to detail and a proactive attitude

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Flexibility to work evenings, weekends, and public holidays as required

Bonus if you have:

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First Aid or Food Safety certifications

About Us

We're a team that values genuine hospitality, teamwork, and good food served with pride. Our country pub offers a warm and welcoming environment with a menu of elevated classics and seasonal specials, all served in a relaxed yet professional setting. We believe in growing from within and offer real development opportunities for those looking to build a long-term career in hospitality.

Click to apply, we look forward to hearing from you