Deskside Engineer
Hours: (Apply online only) Monday - Thursday
Location: Ipswich, Suffolk - Please note this role is full time on-site at a client site
Salary: £35,000 Per Annum Pro Rata, plus benefits

Our highly succesful Managed IT Solutions client has a 6 month fixed term vacancy to cover long term leave, with the potential for this role leading to a full time opportunity for the right candidate.

Please note that SC Security Clearance is required for the role and the successful candidate is unable to start until they are cleared. Candidates already holding current, active SC clearance used in the last 12 months are preferred, however our client can consider candidates who are eligible for SC clearance.

Your role will be to provide hardware and software support, both remotely and deskside on IT products within the required Service Level Agreement (SLA). You will be meeting customer needs in a diverse working environment, and the role requires a degree of flexibility and an expectation that the core working hours are spent on customer site near Ipswich.

Ideal Knowledge/Experience:

IT engineering experience - min 2 years commercial
Interpretation of data & actions
Windows OS literate
Basic knowledge of Server OS and navigation if needed as eyes and ears for smart hands calls
Experience with Active Directory (not essential)
Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives
Experience with network fault troubleshooting (not essential)
Experience with Network builds (not essential)
Experience with network printer installs and configuration (not essential)
Experience with Microsoft applications
Experience with VPN and remote work on machines
Good troubleshooting skills 
A good understanding of analytical troubleshooting
A good understanding of networks and windows Operating systems
Must be able to diagnose and repair desktops and laptops
Desktop and laptop accreditation desirable
Knowledge of specific customer software desirable
Customer liaison skills
Full UK Driving Licence
If your background aligns to the role and you would like to apply, please do so by clicking the link, and you will receive an update on your application in due course.

We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce