Lobby Host/Hostess (Casual)

Claridge’s

We are looking for an engaging and welcoming Lobby Host/Hostess (Casual) to join our team here at Claridge’s.

Set in the heart of Mayfair, Claridge’s is an Art Deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, and impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

As Lobby Host/Hostess, you will:

• Provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
• Be responsible for welcoming and escorting guests in a warm friendly manner and be a true ambassador for excellent service.
• Be responsible for our guests’ journey once they step through the doors of our hotel.

As Lobby Host/Hostess, you must:

• Be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays.
• Be well presented, have excellent communication skills and a pleasant conversational skills.
• Work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return we offer fantastic industry leading rewards and benefits, including:

• Excellent salary and benefits
• Exceptional opportunity for personal training and development
• Internal transfer and promotion opportunities
• Meals on duty

Terms and conditions apply to all benefits

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.