Working hours: 7.30am - 5.30pm 
Location: Thatcham 

Are you a skilled engineer with a passion for providing top-notch customer service? This is an exciting opportunity for a Field Service Engineer to join a dynamic team and offer expert on-site. Your primary focus will be on keeping equipment in optimal working condition through scheduled maintenance, repairs, and inspections, all while maintaining excellent customer relationships.

What's on Offer?

Salary: £31,000 - £37,000
Benefits: Insurance and pension plans 
Key Responsibilities:

Technical Support: Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site
Equipment Servicing: Service a wide range of equipment, both on-site and off-site
Independent Work: Ability to troubleshoot and solve problems with minimal supervision
Documentation: Complete job cards and paperwork promptly and accurately
Parts Management: Request and manage parts efficiently for repairs and maintenance
Customer Service: Develop and maintain positive relationships with both internal and external customers
Supervision: Supervise apprentices when required, ensuring high-quality work and safe practices
Compliance: Ensure repairs and inspections adhere to relevant company procedures and safety standards
Health & Safety: Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy
Professionalism: Present a professional image at all times when interacting with customers and team members
Tool Safety: Ensure that your personal tools are safe and compliant with regulations
Flexibility: Remain flexible to various tasks and challenges that may arise during your role
Key Skills:

Aptitude: Strong understanding and skills in troubleshooting and repair
Equipment Servicing: Experience servicing a wide range of equipment
Problem Solving: Ability to investigate and diagnose technical issues
Heavy Lifting: Comfortable with lifting and handling heavy equipment as required
Lone Working: Ability to work independently and efficiently while maintaining high standards of work
Communication Skills: Excellent verbal, written, and critical thinking skills
Technical Skills: Proficient in MS Office and other necessary technical tools
Customer Awareness: Strong interpersonal and commercial awareness with a focus on customer satisfaction
Efficiency: Ability to work quickly and efficiently without supervision
How to Apply

If you're ready to bring your skills and experience to a role where you'll make an impact, we want to hear from you! Apply now by submitting your CV and cover letter outlining your experience and why you would be a great fit for the Field Service Engineer role. Alternatively, contact us directly for more information.
We look forward to welcoming a proactive, skilled Field Service Engineer to the team!

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies