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Date added: 2 Jul 2024

Motor Trade Assistant / Account Handler

Croydon

Job DescriptionThe Role:PIB Insurance are looking to recruit an Assistant / Account Handler for their Motor Trade Insurance team based/reporting into their Croydon Office.Responsibilities:This role is to assist Account Executives with the retention of existing customers by continual development of...

Date added: Yesterday

German Speaking Logistics Customer Care Associate

London

Job DescriptionA German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations...

Date added: 6 Jun 2024

Service Desk Manager

London

Job DescriptionService Desk Manager \nInsurance \n5 days a week on site - London Introduction:\n\nManage the Service Desk team, motivating & guiding the team whilst constantly striving to improve the service that we deliver to the business.\nEstablishing relationships across the business &...

Date added: 26 Jun 2024

Service Charge Project Officers

London

Job DescriptionWe have an open vacancy for 2 x Service Charge project officers to work for a large housing association with offices in North & West London. This is a temporary role for 6 months paying £22.24 ph PAYE / £29.24nph Umbrella.The role will be dedicated to our Places & Estates...

Date added: 4 Jul 2024

Customer Representative

London

Job DescriptionJob Summary:\nThe Account Representative is responsible for providing excellent customer service and support to customers by answering customer questions, resolving issues, and ensuring a positive customer experience. This position involves interacting with customers through various...

Date added: 5 Jun 2024

German Speaking CUSTOMER SUPPORT AGENT (1St LEVEL)

London

Job DescriptionGerman Speaking CUSTOMER SUPPORT AGENT (1st LEVEL) This is your chance to join the company that designs and manufactures some of the world's most well-known furniture brands. With sales offices in 13 countries and more than 4,000 retail outlets serving 48 markets worldwide. This...

Date added: 15 Jun 2024

Complaints Handler

Bromley

Days:  Monday-Friday, 35 hours p/w JRRL are seeking a Complaints Handler for their FCA client in Bromley to aid with the resolution of complaints. You will be responsible for ensuring FCA compliance when recording administration of complaints procedure. Main Duties Resolution for all...

Date added: 26 Jun 2024

Complaints Handler

Sundridge

Our client, a well-established and hugely-successful business in the Financial Services industry is seeking a Complaints Handler to join their Customer Service Team on a full-time, permanent basis. This is the ideal role for someone with previous Customer Service experience to join a thriving...

Date added: 26 Jun 2024

Complaints Handler

Sevenoaks

Our client, a well-established and hugely-successful business in the Financial Services industry is seeking a Complaints Handler to join their Customer Service Team on a full-time, permanent basis. This is the ideal role for someone with previous Customer Service experience to join a thriving...

Date added: 3 Jul 2024

Complaints Handler

Croydon

Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new role with a market leading brand? Do you have experience in customer support and complaint management? Are you looking for an employer of choice that can offer you...

Date added: 15 Jun 2024

Complaints Handler

Redhill

Our client, an ambitious and progressive company, is looking to recruit an experienced Complaints Officer to join their Customer Services team. This is a one year fixed-term contract to start immediately. Main responsibilities will include: Managing the complete complaints process, ensuring...

Date added: 15 Jun 2024

Swedish Speaking Complaints Handler

Kingston Upon Thames

Job Title: Swedish Speaking Complaints Specialist - FTC Location: Kingston with onsite parking and easy access to public transport Contract type: 12-month FTC Working pattern: Monday to Friday, 9am to 5pm or 8am to 4pm Salary: £28,000 to £30,000 Our client offers the following perks: Hybrid working...

Date added: 15 Jun 2024

Swedish Speaking Complaints Handler

Kingston upon Thames

Job Title: Swedish Speaking Complaints Specialist - FTC Location: Kingston with onsite parking and easy access to public transport Contract type: 12-month FTC Working pattern: Monday to Friday, 9am to 5pm or 8am to 4pm Salary: £28,000 to £30,000 Our client offers the following perks: Hybrid working...

Date added: 26 Jun 2024

Complaints Officer

London

Complaints Officer Westminster (Hybrid) £19 per hour umbrella Contract (3 months+) The Role: As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve...

Date added: 30 Jun 2024

Complaints Manager

London

Our client is a large local government organisation and looking for an experienced Complaints manager This is initially a 3 month contract which may be extended for thee right candidate You will The purpose of this post is to lead and manage the complaints processes for the client This includes...

Date added: Yesterday

Complaints Officer

London

We are seeking a dedicated and compassionate Complaints Officer to join our Social Housing team on a temporary basis. The successful candidate will handle and resolve complaints from tenants and residents, ensuring that issues are addressed promptly and effectively. The role requires excellent...

Date added: 26 Jun 2024

Complaints Officer

London

?? Job Title: Complaints Officer ?? Location: Ealing, W5 2HL ?? Remuneration: Hourly rate £19.50 PAYE / £25.22 Umbrella ?? Contract Details: Temporary, 6 months (Possibility of extension) ?? Industry: Public Sector ?? Skills: Complaints, Admin, Customer Service ?? Working Pattern: Full-Time, Hybrid...

Date added: 25 Jun 2024

Complaints Investigator

London

We are delighted to be working exclusively with a major insurer to help them deal with an increasing volume of complaints. As such, they require an experience Complaints Investigator with proven experience of dealing with complaints within an insurance environment. This is an initial 12 month...

Date added: 2 Jul 2024

Complaints Support Administrator

London

Complaints Support Officer Location: Manchester and London working 3 or 4 days at home after training Salary: £23,951 - £32,000 (depending on location and experience) Type: Temporary (initially hourly rate via umbrella, then fixed term contract until June 2025) Start Date: Mid to late July Hours: 35...

Date added: 25 Jun 2024

Senior Complaints Officer

City of Westminster

Senior Complaints Officer Based in Westminster Temporary on going position Monday -Friday £24.53per hour The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing...

Date added: 26 Jun 2024

Senior Complaints Officer WCR 3

London

Job title - Senior Complaints Officer Location - LondonContract - Temp - OngoingStart Date: AsapSalary: £27.13 Umbrella P/HOur client is seeking a Senior Complaints Officer to join their team. The company is a high-profile organisation that is dedicated to maintaining and enhancing the city. The...

Date added: 19 Jun 2024

Head Of Customer Complaints

London

We're looking for a Head of Complaints to lead a transformational project that involves improving our complaints process to meet best practice, set the direction of the team, support our Complaints Handlers through their career progression, and drive root cause analysis. Client Details An Insurance...

Date added: 12 Jun 2024

Complaints & Correspondence Officer

London

Complaints & Correspondence Officer Lewisham £22 per hour umbrella Contract (3 months+) The Role: The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers....

Date added: 25 Jun 2024

Senior Complaints Officer

London

Senior Complaints Officer Westminster £28 per hour umbrella Contract (3 months+) The Role: The post holder will play a vital part in helping to support the team manage and respond to complaints. They will support the Complaints and Service Improvement Team with incoming complex housing complaints...

Date added: 11 Jun 2024

Complaints & Correspondence Officer

Lewisham

Complaints & Correspondence OfficerLewisham£22 per hour umbrellaContract (3 months+) The Role:The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's.To provide and promote a professional and good quality service to both internal and external customers.To...

Date added: 26 Jun 2024

Housing Complaints Operations Manager

London

My client in Greater London is looking to appoint a talented HousingComplaints Operations Manager on a Contract basis. This role leads on the clearance of a backlog of housing complaints, whilst ensuring service improvements within the Council. About the role: Based in Greater London (Hybrid): This...

Date added: 25 Jun 2024

Quality Assurance/Complaints Analysts

Croydon

I am working with a leading employer in the financial services sector who have a reputation for challenging existing thinking on pensions, benefits and investment advice. As an organisation they have grown consistently over the last couple of years in terms of new business acquisitions and new...

Date added: 27 Jun 2024

Corporate Complaints, Learning And Improvement Manager

London

Corporate Complaints, Learning And Improvement Manager Kensington and Chelsea £33.75/hr Full time: 36/hrs a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Corporate Complaints, Learning And Improvement Manager in the Kensington and...

Date added: 27 Jun 2024

Corporate Complaints, Learning And Improvement Manager

London

Corporate Complaints, Learning And Improvement ManagerKensington and Chelsea £33.75/hr Full time: 36/hrs a week Start date: ASAPAKTON Recruitment is working closely with the local authorities and we are looking for a Corporate Complaints, Learning And Improvement Manager in the Kensington and...

Date added: 29 Jun 2024

Student Complaints, Appeals And Assessment Manager

London

The opportunity University of the Arts London (UAL) is looking for a Student Complaints, Appeals and Assessment Manager to join our team on a full-time, permanent basis. You will lead, manage and coordinate the University’s complaints and appeals procedures, overseeing casework and providing expert...

Date added: 3 Jul 2024

Removals Complaint Handler

Croydon

Our client is currently looking for a Complaints Handler / Customer Service Coordinator to join their busy team. Ideally looking for someone with Industry experience, however will consider someone with strong a strong customer service background. Salary dependent on experience but we’re...

Date added: 18 Jun 2024

Complaint Handler - Team Lead

Croydon

Complaint Handler/Team Lead £30,000 - £40,000 Croydon Office based Hours - 8.45 - 5 Our client is seeking a person from a strong customer service background, dealing with complaints and ensuring customer satisfaction. Full training given on export procedures, however you will not be responsible for...

Date added: 27 Jun 2024

Claims Handler

Chislehurst

Claims - Chislehurst Permanent, Hybrid £25 - 30,000 plus benefits ROLE OVERVIEW: Overall Job Purpose: To provide proactive management of claims in order to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service....

Date added: 27 Jun 2024

Claims Handler

Chislehurst

Claims - Chislehurst Permanent, Hybrid £25 - 30,000 plus benefits ROLE OVERVIEW: Overall Job Purpose: To provide proactive management of claims in order to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service....

Date added: 29 Jun 2024

Pensions & Investments Complaint Handler

London

If you are an experienced Pensions and Investment Complaint Handler, then this is the role for you! The project is assessing how different pension and investment products were sold to customers while reviewing the customer journey; checking whether correct and appropriate procedures were followed,...

Date added: 19 Jun 2024

Commercial Account Handler

London

Your new companyYour new role working as a Commercial Account Handler will be working within the UK's number one business comparison and switching service. They combine world-class service with smart technology and data. They are looking for an Account Handler/ Sales Insurance Broker to join their...

Date added: 29 Jun 2024

Level 4 Qualified Pensions & Investments Complaint Handler

London

If you are an experienced Pensions and Investment Complaint Handler, then this is the role for you! The project is assessing how different pension and investment products were sold to customers while reviewing the customer journey; checking whether correct and appropriate procedures were followed,...

Date added: 27 Jun 2024

Motor Trade Assistant / Account Handler

Croydon

The Role:PIB Insurance are looking to recruit an Assistant / Account Handler for their Motor Trade Insurance team based/reporting into their Croydon Office.Responsibilities: This role is to assist Account Executives with the retention of existing customers by continual development of...

Date added: 12 Jun 2024

Customer Service Representative

Westerham

Hourly Rate: £12 - £14Job Type: TemporaryStart Date: ASAPLocation: Bromley and South East London We are urgently recruiting for a Customer Service Representative to join our team in the Bromley and South East London area. This temporary role requires an individual with a strong commitment to...

Date added: 30 Jun 2024

Customer Service Representative

Bromley

Hourly Rate: £12 - £14Job Type: TemporaryStart Date: ASAPLocation: Bromley and South East London We are urgently recruiting for a Customer Service Representative to join our team in the Bromley and South East London area. This temporary role requires an individual with a strong commitment to...